Audience co-creation and research
The FPA (Family Planning Association) had ambitious plans to create the UK’s leading brand for information and support on how to enjoy a safe and satisfying sex life. The campaign was to be supported by funding from Public Health England (PHE), and needed to be distinct from the parent FPA charity brand.
In order to drive behavioural change and deliver a measurable impact on public health and wellbeing, the campaign needed to win the hearts and minds of health professionals (GP surgeries, clinics, hospitals, pharmacies, community services, public health teams, etc.). Crucially, it also had to resonate with a broad demographic: people of reproductive age (around 16-50), parents, and people with learning disabilities.
It was vital for FPA that the campaign be co-created through audience consultation. With a limited budget, relative to the intended reach of the campaign, IE’s approach was to do to enough research and consultation – through face-to-face or telephone interviews – to challenge internal assumptions. We spent quality time with a representative cross-section of the FPA’s key audiences to glean in-depth, qualitative insights. We spoke to twenty interview subjects – a mix of health professionals and members of the public.
This was followed by a wider, quantitative online questionnaire to test what we’d heard with a wider group of over 400 people, and provide a baseline from which to measure the ongoing impact of the campaign.