Charity Website Design

For most charities, your website is the first place beneficiaries, supporters and policymakers encounter you. IE works exclusively with values-driven organisations, designing and building websites that help you support and signpost users, attract donors, recruit staff and volunteers, and engage your audience.

Charity Websites
Services

Our charity websites are always user-led and insight-driven. We support non-profits with:

User research and discovery

UX and UI design

WordPress and Drupal content-managed websites

CRM integration

Donation and fundraising functionality

Accessible design (WCAG AA and AAA)

Content strategy and migration

Charity branding

Charity digital transformation

Hosting and support

Coram

Championing young lives

Digital Charity

Actors' Trust

It's a lot to stage manage

Digital Charity

Relate

We can relate

Digital Charity

Keech Hospice

Making the difference when it matters most

Digital Charity

Family Action

Every family is different

Digital Charity

Bowel Research UK

Let's end bowel cancer and bowel disease

Brand Charity

Insight

View more

Creative

IE Welcomes the ‘Anti-Placement Placement’ to the Studio

Amber Charlton

Technical

Choosing a CRM: Why Your Website Integration Strategy Should Come First

Nathan Powis

IE News

Try our FREE online Brand Audit Tool

Dave Crichton

View more

University of the First Age, Silver for Outstanding Website Charity

Digital Birmingham, Silver for Outstanding Website for a Not-for-profit

Career Ready, shortlisted for Best use of the web

Farming and Countryside Education, Silver for Outstanding User Experience

“IE’s expertise in building complex websites is second to none, we were blown away by their understanding of what we needed and the resulting vision for our website. In the back-end we have a technically complex website integrated with Salesforce, but to the user, it addresses their needs with simplicity and ease.”

Wendy Garstin, Website Project Manager, Family Action

FAQs

Do we need a new website, or can we improve the one we have?

Not always. Knowing your website needs work isn’t the same as needing to rebuild it. The usual triggers are a site that explains your work poorly, features that don’t work reliably, content people can’t find, outdated or unsupported technology, and security or data protection risks. If you’d hesitate to send a potential donor or beneficiary to your website, it’s time to talk. 

How much does a charity website cost?

It depends on complexity. IE charity websites range between £25k and £100k+. At the lower end, you’ll get a clear, on-brand ‘brochure’ site with information and simple calls to action. Six-figure websites typically include fundraising tools, campaign tools, CRM and payment integrations, and personalised logged-in areas. We always recommend sharing your budget, so we can help you spend it wisely. 

How long does it take to build a charity website?

A typical brochure website takes around 8 to 16 weeks from start to finish. Complex projects involving research, user testing, bespoke tools or system integrations can take much longer. Don’t forget to plan for your own team’s time, especially for writing and migrating content. We’ll give you a clear schedule showing every milestone and dependency at the beginning of a project. 

What CMS should our charity website be built with?

IE is CMS-agnostic, but we specialise in WordPress and Drupal. Both are excellent open-source platforms, so there are no licence fees to pay, and you’re never tied to one agency. We generally recommend Drupal for larger, more complex websites and integrations, and WordPress for simpler sites, or for projects where clients are already familiar with the platform. Either way, we build every site from the ground up, never relying on off-the-shelf templates. 

Can our new website integrate with our CRM?

Yes. We regularly integrate charity websites with CRMs such as Salesforce, Raiser’s Edge and CiviCRM, as well as donation platforms, email marketing tools and volunteer management systems. Joining these systems up reduces manual admin, keeps your supporter data accurate and makes it easier for people to give, register or get involved online.

Will our website be accessible?

Yes. We design and build to the Web Content Accessibility Guidelines (WCAG) – usually at Level AA, but occasionally at Level AAA. This is critical for charity websites, where beneficiaries may require additional support, and it’s important we make every effort to accommodate all visitors (e.g. making content suitable for screen readers or people with visual impairments). Accessibility is also a legal consideration: under the Equality Act 2010, organisations (including charities) that provide services must anticipate and make reasonable adjustments for disabled people, and that includes their websites.